For us, an educated consumer is our best customer.
Fact: When someone does a GOOGLE search for “Auto Transport Company”, 99% of the results are brokers, not the actual carriers that actually are doing the shipping.
More often than not, this can cause misrepresentation of the pricing and policies of the carrier. The Broker posts the load with a central dispatching site and the broker deducts the brokerage fees from the amount of the load, leaving an amount that is no longer financially conducive for the carrier. This conflict in pricing and policies between the broker and the carrier can delay the shipping process as much as 30 days. Often, the broker is forced to request more money for the load in order for the price to be beneficial to the carrier.
When will my vehicle be picked up?
When will my vehicle be delivered?
Is my vehicle insured during transport?
Your vehicle will be insured against in-transit damage caused by carrier negligence or equipment failure by the assigned auto shipping or car transport truck. These auto shipping and car transport trucks, by law, carry a minimum of $1,000,000 public liability insurance.
How do I pay for my auto shipping?
Does someone have to be present for pick-up and delivery?
Yes, someone must be present to accept the vehicle, keys, and the delivery inspection report. Notification in writing, text, or email must be received by the carrier prior to the delivery. This person accepting the delivery of the vehicle must be anyone over the age of 18.
Can I put personal items in my vehicle?
How do I get a quote for shipping my vehicle?
How far in advance should I schedule my transport?
Where will my car be picked up and delivered?
The transport driver will get as close to your door as he safely and legally can. Many locations have restrictions on large trucks that prohibit them from driving into some residential areas. Transport trucks are large and need plenty of room to turn around and maneuver, so if access to the pickup or delivery location is restricted by narrow streets, low-hanging trees or tight turns, the driver may ask that you meet the truck at a larger area or parking lot nearby.